How and where to return an item
To return an order within the United Kingdom, please send your parcel to the address below.
Please enclose a note with the reason for your return, your order number. Items must be returned in original packaging with all tags. We will only accept returned items unused / un-damaged. If an item is not returned in the same condition as it is received, i.e. damaged/used, without the original packaging or protection, then a refund may be refused.
Please send all returns to the following address:
Richmond, TW9 2SX
Do I need to pay for a return?
For our UK customers, we do not offer a returns service, returning the item is at the cost of the customer. If you are returning the item due to it being faulty, we will cover the cost of sending the replacement to you.
My item is faulty
If you are item is faulty, please contact firstname.lastname@example.org immediately, the sooner you do this, then the sooner we can arrange a FOC returns label directly to Bushnell. Once Bushnell receive the item, we will then have a greater understanding of the forwards motion.
How long do I have to return an item?
You have 21 days to return an item to us, provided that is in the exact same state that it was received.
If you have any questions on our returns policies, please contact email@example.com.